Avaya is an American multinational technology company headquartered in Santa Clara California that specializes in business communications, specifically unified communications (UC), contact center (CC), and services. Serving organizations at 220,000 customer locations worldwide, Avaya is the largest pure-play UC and CC Company, ranking No. 1 in CC and No. 2 in UC and collaboration.
In late 2017 to early 2018, the company emerged with a new leadership team and a revised strategy based on accelerating open, cloud-first architecture; integrating artificial intelligence (AI), blockchain and emerging technologies, and transforming the business through increased investment in innovation.
Cisco was founded in 1984, in California and has a net worth of $221 Billion dollars as at 2018. Cisco’s major focus is on the connection of the unconnected to prove that the amazing things happen when they are connected. Cisco is focused on changing the way people and business work, live, play and learn through innovative technologies.
Cisco develops, manufactures and sells networking hardware, telecommunications equipment and other high-technology services and products. Through its numerous acquired subsidiaries, such as OpenDNS, WebEx, Jabber and Jasper, Cisco specializes in specific technology markets such as Internet of Things (IoT), domain security and energy management.
Grandstream Networks, Inc. has been connecting the world since 2002 with SIP Unified Communications solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small and medium business and enterprises markets and have been recognized throughout the world for their quality, reliability, and innovation.
Grandstream solutions lower communication costs, increase security protection and enhance productivity. Our open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features, flexibility and price competitiveness.
Imagicle designs, develops, sells, and supports software applications for unified communication control, collaboration, and convergence applications.
The company offers cross-platform, accounting-billing, phone lock, IP fax server, attendant console, CTI-call recording, contact center, directory service, voice mail, audio-video gateway and conference, and GSM gateway solutions, as well as a suite of applications for Cisco unified communications; and an application suite for Microsoft office communications servers.
It serves small-medium businesses and enterprises, as well as the public sector.
Genesys, is a company that sells customer experience and call centre technology to mid-sized and large businesses. And is headquartered in Daly City, California. It sells both cloud-based and on-premises software. Genesys powers 25 billion of the world’s best customer experiences each year. The company’s success comes from connecting employee and customer conversations on any channel, every day.
Over 11,000 companies in 100+ countries trust their customer experience platform to drive great business outcomes and create lasting relationships. Genesys’ industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud.